LobbyPilot is the AI voice platform that answers, qualifies, books, and routes inbound calls across your entire operation — with the reliability and oversight a multi-location business demands.
Across dozens of locations, missed calls compound into lost jobs, inconsistent customer experience, and brand damage you never see on a report.
Home-service businesses miss roughly three of every four inbound calls while crews are in the field — multiplied across every branch you operate.
A single unanswered HVAC call isn't a missed call. It's a high-ticket job handed directly to whichever competitor picked up first.
They don't wait and they don't call back. They dial the next result — and your acquisition spend just paid for someone else's booking.
Every capability maps to how home-service operations actually run — from a single emergency call at 2 AM to standardized intake across an entire franchise network.
"Burst pipe," "gas smell," "no heat" — urgency is detected in real time and routed to the right on-call technician for that location, at any hour.
Real-time availability checks and direct booking into ServiceTitan, Housecall Pro, Jobber, and Google Calendar — per location, per crew.
Supports English, Spanish, and additional languages — auto-detected mid-call and handled naturally. Essential coverage for operators serving diverse markets across the country.
Every call transcribed, summarized, and delivered by text or email — who called, what they needed, and what was booked, across all branches.
Distinct numbers, service areas, calendars, and routing rules per location — managed centrally, deployed consistently.
One standardized, professional intake on every call. No more variance between your best front desk and your worst.
Operations change by the hour. Call your own LobbyPilot number, authenticate with a passphrase, and speak the change — it's live before the next caller connects.
LobbyPilot is built to be deployed across an organization — with security, support, and onboarding that match the standards of the businesses we serve.
Encryption in transit and at rest, role-based access for your team, and call data isolated per organization.
A named onboarding lead configures every location, calendar, and routing rule with your team — and stays through rollout.
Call volume, booking rates, and emergency dispatches by location, region, and brand — visibility your front desks never provided.
We map your locations, services, hours, and escalation paths with your operations team. No scripts to write, no files to upload.
Conditional call forwarding on your existing lines — about 60 seconds per number, on any carrier, with zero downtime.
LobbyPilot answers from minute one. Calls that need a human are forwarded with full context. Scale to the next region when you're ready.
Tell us about your business and we'll reach out within one business day to walk through LobbyPilot, your call volume, and what a rollout would look like.
Talk to our team